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FAQ

Can I Buy Online?

Not yet. You can still order though either by ringing, texting, and e-mailing, or either messaging us though this website or on Facebook messenger and we will be happy to help!

Do you offer gift cards?

Not yet. But it is something we are looking into. 

We will however be happy to make up a package to your requirements to give as a gift!

Which payment methods do you accept?

At the moment the best method is by internet banking or direct debit. We are in the process of organizing a way to process eftpos and credit card transactions for when we are at markets and shows. We also accept cash, but you may need to provide the right amount for your purchase as we sometimes don't carry change unless we are at a market or show.

What is your return policy?

We realize that sometimes we make bad decisions when selecting goods. We hope that you make good and informed decisions when buying our goods. Feel free to ask questions before purchase as to ingredients and processes. We prefer not to have returns as most returns will have to be disposed of because of the threat of being tampered with. If you get home and find what you have bought is not what you were after, please call us in the first instance to discuss. 

©2020 by The Body & Bath Foundry.

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